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FAQs
SOLARLIGHT
OPTRONIC LABORATORIES
SOLARMETER
General
Technical Information Downloads
How do I set up Windows Hyper Terminal for use with Solar Lights products?
Communicating with a 501, PMA2100, PMA2200, MICROTOPS I® remotely via a modem.
My Microtops sunphotometer reports higher AOT at shorter wavelengths but on some occasions, AOTs are approx the same at several wavelengths.
Common Conversions
Do You Accept Returns?
Radiometers
I didn’t get a CD with the PMA Organizer software; don’t I need one?
Does it matter which side I plug in my sensor? (For PMA 2100, DCS-2)
Can I view both sensors at the same time? Can I log both simultaneously?
How does the Hold button work?
I see that sensors can be made waterproof and weatherproof. Can I do that to this to my PMA 2100/2200 as well?
Sensors
My sensor says UV AB, does that mean it can flip to reading between UVA only or UVB only with the same light output?
How do I know if what light sources work specifically with my sensor?
Every time I power on, I have to change the units over to another selection. Is there any way I can change the default units?
Do I need the sensor with a chimney top like the PMA 2103?
Do I connect my analog sensor to a power source and voltmeter separately?
How is the PMA2174 Quadrant Sensor used to stay compliant with the latest regulations?
501 & Atmospheric Equipment
My Sunphotometer has times where the AOT at shorter wavelengths will be high, but sometimes AOT’s are approximately the same at several wavelengths.
The Glass Dome cracked on my sensor. Should I send it in after my current trial ends? The data is very important.
UVGI
Will this setup work with all germicidal UVC sources?
If LEDs don’t respond well with your germicidal equipment, then what type of light sources work well with the UVGI equipment?
Why does the signal change so fast when I get closer or further from the lamp?
What is a dose? Is that what my sensor is showing me?
SPF-290AS In-Vitro Analyzer
My ISO/ FDA runs sometimes freeze mid run or ask me to change my HV/ Gain in the middle of a run. Is this normal?
Why should I purchase the SPF-290AS over a competitor’s instrument?
What kind of files will I need to download when first setting up my system?
Do I need to connect the computer to the internet to be functional?
I don’t see the manual/standard for ISO 24443. Why don’t I see it, do I need to purchase it separately?
I need to change my lamp. How do I go about that?
I want to use a different computer for my SPF-290AS analyzer. Can I do that?
The comprehensive test plate failed, what happened?
My sample is too thick to spread evenly or to work with a syringe. How do I get things to cooperate?
How well do the SPF-290AS results correlate with in-vivo results?
Can the SPF-290AS results be used instead of in-vivo testing?
Why is the wavelength range from 290 NM to 400 NM?
Why does Solar Light’s SPF-290AS use a continuous UV source instead of a flash lamp?
Can I export the SPF data to my spreadsheet or database?
How do I spread samples?
Does the SPF-290S/SPF-290AS produce measurable Ozone?
I ran the comprehensive test but I don’t see any save button. How do I save?
Is there a manual/procedure or video tutorial showing the installation and alignment of the lamp for the solar simulator?
ISO24443 is the preferred measurement protocol, and prior to measuring data it is necessary to enter several values: i.e. simulator Cal. Irrad: Is this value taken from the simulator?
What is the Star Rating based on?
601 Multiport Solar Simulator
What is the best Solar Light sensor to measure the uniformity of each quadrant with Homogenizer-Equipped 601 Multiport Solar Simulators and maintain compliance?
I’m having a hard time getting stable readings, is my lamp bad?
Do I apply cream before or after I adhere the blue end pad?
When I open the shutter, I just get beeping from the DCS-2. Why does the meter not start up?
At random times the lamp to the multiport shuts off. My lamp doesn’t seem to be that old yet. What’s happening?
What is the best way for me to test my lamp? I have low output.
LS1000 Solar Simulator
How do I switch between spectrums such as UV, HEV, Full Spectrum, or IR?
My air mass simulator only came with two filters. Where is the third?
If I have an AM 1.5 simulator, then do I need to install the AM 0 filter? This other one says it’s AM 1.5!
What distance do I place my sample?
What is the best way for me to test my lamp? I have low output.
16S Single-Port Simulator
How do I switch between spectrums such as UV, HEV, Full Spectrum, or IR?
How far should the patient stop go out?
Some models of the 16S are UV or VIS while the AM1.5 covers a very broad spectrum. Can I mix and match outputs? I only want some parts of this range.
What is the best way for me to test my lamp? I have low output.
Where can I find my working distance?
Consumables / Standards
What standard creams does Solar Light offer again?
What is the difference between Molded and Sandblasted PMMA plates? Which should I choose?
I cannot find the certification for my standard. How do I get it?
Materials Testing Services
I have some more custom needs. Is there any flexibility with your testing options?
Do I need to get the official report?
General
Technical Information Downloads
How do I set up Windows Hyper Terminal for use with Solar Lights products?
Communicating with a 501, PMA2100, PMA2200, MICROTOPS I® remotely via a modem.
My Microtops sunphotometer reports higher AOT at shorter wavelengths but on some occasions, AOTs are approx the same at several wavelengths.
Common Conversions
Do You Accept Returns?
Radiometers
I didn’t get a CD with the PMA Organizer software; don’t I need one?
Does it matter which side I plug in my sensor? (For PMA 2100, DCS-2)
Can I view both sensors at the same time? Can I log both simultaneously?
How does the Hold button work?
I see that sensors can be made waterproof and weatherproof. Can I do that to this to my PMA 2100/2200 as well?
Sensors
My sensor says UV AB, does that mean it can flip to reading between UVA only or UVB only with the same light output?
How do I know if what light sources work specifically with my sensor?
Every time I power on, I have to change the units over to another selection. Is there any way I can change the default units?
Do I need the sensor with a chimney top like the PMA 2103?
Do I connect my analog sensor to a power source and voltmeter separately?
How is the PMA2174 Quadrant Sensor used to stay compliant with the latest regulations?
501 & Atmospheric Equipment
My Sunphotometer has times where the AOT at shorter wavelengths will be high, but sometimes AOT’s are approximately the same at several wavelengths.
The Glass Dome cracked on my sensor. Should I send it in after my current trial ends? The data is very important.
UVGI
Will this setup work with all germicidal UVC sources?
If LEDs don’t respond well with your germicidal equipment, then what type of light sources work well with the UVGI equipment?
Why does the signal change so fast when I get closer or further from the lamp?
What is a dose? Is that what my sensor is showing me?
SPF-290AS In-Vitro Analyzer
My ISO/ FDA runs sometimes freeze mid run or ask me to change my HV/ Gain in the middle of a run. Is this normal?
Why should I purchase the SPF-290AS over a competitor’s instrument?
What kind of files will I need to download when first setting up my system?
Do I need to connect the computer to the internet to be functional?
I don’t see the manual/standard for ISO 24443. Why don’t I see it, do I need to purchase it separately?
I need to change my lamp. How do I go about that?
I want to use a different computer for my SPF-290AS analyzer. Can I do that?
The comprehensive test plate failed, what happened?
My sample is too thick to spread evenly or to work with a syringe. How do I get things to cooperate?
How well do the SPF-290AS results correlate with in-vivo results?
Can the SPF-290AS results be used instead of in-vivo testing?
Why is the wavelength range from 290 NM to 400 NM?
Why does Solar Light’s SPF-290AS use a continuous UV source instead of a flash lamp?
Can I export the SPF data to my spreadsheet or database?
How do I spread samples?
Does the SPF-290S/SPF-290AS produce measurable Ozone?
I ran the comprehensive test but I don’t see any save button. How do I save?
Is there a manual/procedure or video tutorial showing the installation and alignment of the lamp for the solar simulator?
ISO24443 is the preferred measurement protocol, and prior to measuring data it is necessary to enter several values: i.e. simulator Cal. Irrad: Is this value taken from the simulator?
What is the Star Rating based on?
601 Multiport Solar Simulator
What is the best Solar Light sensor to measure the uniformity of each quadrant with Homogenizer-Equipped 601 Multiport Solar Simulators and maintain compliance?
I’m having a hard time getting stable readings, is my lamp bad?
Do I apply cream before or after I adhere the blue end pad?
When I open the shutter, I just get beeping from the DCS-2. Why does the meter not start up?
At random times the lamp to the multiport shuts off. My lamp doesn’t seem to be that old yet. What’s happening?
What is the best way for me to test my lamp? I have low output.
LS1000 Solar Simulator
How do I switch between spectrums such as UV, HEV, Full Spectrum, or IR?
My air mass simulator only came with two filters. Where is the third?
If I have an AM 1.5 simulator, then do I need to install the AM 0 filter? This other one says it’s AM 1.5!
What distance do I place my sample?
What is the best way for me to test my lamp? I have low output.
16S Single-Port Simulator
How do I switch between spectrums such as UV, HEV, Full Spectrum, or IR?
How far should the patient stop go out?
Some models of the 16S are UV or VIS while the AM1.5 covers a very broad spectrum. Can I mix and match outputs? I only want some parts of this range.
What is the best way for me to test my lamp? I have low output.
Where can I find my working distance?
Consumables / Standards
What standard creams does Solar Light offer again?
What is the difference between Molded and Sandblasted PMMA plates? Which should I choose?
I cannot find the certification for my standard. How do I get it?
Materials Testing Services
I have some more custom needs. Is there any flexibility with your testing options?
Do I need to get the official report?
General
Technical Information Downloads
How do I set up Windows Hyper Terminal for use with Solar Lights products?
Communicating with a 501, PMA2100, PMA2200, MICROTOPS I® remotely via a modem.
My Microtops sunphotometer reports higher AOT at shorter wavelengths but on some occasions, AOTs are approx the same at several wavelengths.
Common Conversions
Do You Accept Returns?
Radiometers
I didn’t get a CD with the PMA Organizer software; don’t I need one?
Does it matter which side I plug in my sensor? (For PMA 2100, DCS-2)
Can I view both sensors at the same time? Can I log both simultaneously?
How does the Hold button work?
I see that sensors can be made waterproof and weatherproof. Can I do that to this to my PMA 2100/2200 as well?
Sensors
My sensor says UV AB, does that mean it can flip to reading between UVA only or UVB only with the same light output?
How do I know if what light sources work specifically with my sensor?
Every time I power on, I have to change the units over to another selection. Is there any way I can change the default units?
Do I need the sensor with a chimney top like the PMA 2103?
Do I connect my analog sensor to a power source and voltmeter separately?
How is the PMA2174 Quadrant Sensor used to stay compliant with the latest regulations?
501 & Atmospheric Equipment
My Sunphotometer has times where the AOT at shorter wavelengths will be high, but sometimes AOT’s are approximately the same at several wavelengths.
The Glass Dome cracked on my sensor. Should I send it in after my current trial ends? The data is very important.
UVGI
Will this setup work with all germicidal UVC sources?
If LEDs don’t respond well with your germicidal equipment, then what type of light sources work well with the UVGI equipment?
Why does the signal change so fast when I get closer or further from the lamp?
What is a dose? Is that what my sensor is showing me?
SPF-290AS In-Vitro Analyzer
My ISO/ FDA runs sometimes freeze mid run or ask me to change my HV/ Gain in the middle of a run. Is this normal?
Why should I purchase the SPF-290AS over a competitor’s instrument?
What kind of files will I need to download when first setting up my system?
Do I need to connect the computer to the internet to be functional?
I don’t see the manual/standard for ISO 24443. Why don’t I see it, do I need to purchase it separately?
I need to change my lamp. How do I go about that?
I want to use a different computer for my SPF-290AS analyzer. Can I do that?
The comprehensive test plate failed, what happened?
My sample is too thick to spread evenly or to work with a syringe. How do I get things to cooperate?
How well do the SPF-290AS results correlate with in-vivo results?
Can the SPF-290AS results be used instead of in-vivo testing?
Why is the wavelength range from 290 NM to 400 NM?
Why does Solar Light’s SPF-290AS use a continuous UV source instead of a flash lamp?
Can I export the SPF data to my spreadsheet or database?
How do I spread samples?
Does the SPF-290S/SPF-290AS produce measurable Ozone?
I ran the comprehensive test but I don’t see any save button. How do I save?
Is there a manual/procedure or video tutorial showing the installation and alignment of the lamp for the solar simulator?
ISO24443 is the preferred measurement protocol, and prior to measuring data it is necessary to enter several values: i.e. simulator Cal. Irrad: Is this value taken from the simulator?
What is the Star Rating based on?
601 Multiport Solar Simulator
What is the best Solar Light sensor to measure the uniformity of each quadrant with Homogenizer-Equipped 601 Multiport Solar Simulators and maintain compliance?
I’m having a hard time getting stable readings, is my lamp bad?
Do I apply cream before or after I adhere the blue end pad?
When I open the shutter, I just get beeping from the DCS-2. Why does the meter not start up?
At random times the lamp to the multiport shuts off. My lamp doesn’t seem to be that old yet. What’s happening?
What is the best way for me to test my lamp? I have low output.
LS1000 Solar Simulator
How do I switch between spectrums such as UV, HEV, Full Spectrum, or IR?
My air mass simulator only came with two filters. Where is the third?
If I have an AM 1.5 simulator, then do I need to install the AM 0 filter? This other one says it’s AM 1.5!
What distance do I place my sample?
What is the best way for me to test my lamp? I have low output.
16S Single-Port Simulator
How do I switch between spectrums such as UV, HEV, Full Spectrum, or IR?
How far should the patient stop go out?
Some models of the 16S are UV or VIS while the AM1.5 covers a very broad spectrum. Can I mix and match outputs? I only want some parts of this range.
What is the best way for me to test my lamp? I have low output.
Where can I find my working distance?
Consumables / Standards
What standard creams does Solar Light offer again?
What is the difference between Molded and Sandblasted PMMA plates? Which should I choose?
I cannot find the certification for my standard. How do I get it?
Materials Testing Services
I have some more custom needs. Is there any flexibility with your testing options?
Do I need to get the official report?
General
What are mW/cm² units measured by Solarmeters and other UV radiometers?
When measuring UV lamps, what should the reading be?
If my lamps are not new, how will I know what they should read?
When should lamps be replaced?
How can the Model 6.0 UVB meter help?
What is your Cancellation Policy?
Model 9.4 Blue Light Meter and Model 9.6
How can the visible light meters be used?
Model 8.0 UVC Meter
What is the UVC meter designed for?
Model 7.0 MED Meter
What is the purpose of a MED meter?
Model 6.5 UV Index Meter
The news today reported that the UV Index is X, but my Solarmeter Model 6.5 UV Index Meter reads differently. What causes this?
How can I calculate the UV Index using a UVA, UVB, or UVA+B Meter?
What is the purpose of Model 6.5 outdoor UV index (UVI), and does it relate to indoor UV lamps?
What’s the difference between the Solarmeter Model 6.5 UV Index Meter and less expensive UVI meters?
Model 6.4 Vitamin D Meter
How can the Vitamin D meter (Model 6.4) best be utilized?
Can I convert UV Index to Vitamin D3 IU/min.?
General
What does Optronic Laboratories specialize in?
What industries use Optronic Laboratories products?
Is Optronic Laboratories ISO/IEC 17025 accredited?
How often should my Optronic Laboratories equipment be calibrated?
How do I request calibration, repair, or service for my Optronic Laboratories equipment?
Solar Light
Products
Applications
Optronic Laboratories
Products
Applications
Solarmeter
Products
Get a Quote
Services
Testing Services
Spectroradiometric Testing
Spectral Transmission Testing
Reflectance Testing
Accelerated UV Testing Services
Accelerated Outdoor UV/Sun Fade Testing
Accelerated Indoor Light Testing
Ultraviolet Protection Factor (UPF) Test
Calibration And Repair
17025 Calibration Services
NIST-Traceable Calibrations
Validation Services
Repairs
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